Log on to the enrollment website at http://benefits.rich.com or the Alight Mobile app (available through the Apple App Store or Google Play) to enroll in your benefits for 2024.
Logging on for the first time? From the enrollment website, register as a new user and follow the prompts to provide requested information and set up your username and password.
Following your enrollment, you may still need to take action. If you do, the required follow-ups will appear on a confirmation page.
There are also things you should do to set yourself up for success after you enroll.
To save time when you enroll, be sure to download and fill out the Benefits Checklist.
In the weeks following your enrollment, you could be asked to complete a short, confidential survey about your enrollment experience. The survey will be sent from an Aon email address. Please take a few minutes to share your thoughts and help us improve your experience.
Once logged on to the enrollment website at benefits.rich.com, look for the “Need Help?” icon to ask Lisa, your virtual assistant, any questions you may have. Lisa can also connect you with a web chat representative and other helpful resources.
For additional support, you can schedule an appointment with a customer service representative through the enrollment website.
You can also call the Associate Services Center at
8:00 a.m. to 6:00 p.m. ET, Monday through Friday, before enrollment begins, and from 8:00 a.m. to 9:00 p.m. ET, Monday through Friday, during enrollment (October 23 through November 3).