Welcome to
Your Carrier Connection
Check out your health care insurance carrier choices—and see all the unique features and services they have to offer. Discover what each provides, see the doctors included in their network, and then decide for yourself.
Watch a short video to see why all insurance carriers are not alike.
Medical
Dental
Vision
Carrier Name:
Aetna
Areas We Serve:
Offered in all states except AK, ID, MT, WY, MO, and SD. Availability in some states may be limited.
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday - Friday: 8:00 am - 6:00 pm local time
Phone Number:
See More Detail
Who We Are:
At Aetna, we’re not just a health insurance company. We’re a health company that understands that your health is about more than just coverage and costs.
Carrier Name:
Aetna
Areas We Serve:
Generally offered in all states, but availability in some states may be limited.
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday - Friday: 8:00 am - 6:00 pm EST
Phone Number:
See More Detail
Who We Are:
As a member, enjoy dental care that focuses on ease, simplicity and service. You can choose from a selection of affordable plans and programs.
Carrier Name:
Cigna
Areas We Serve:
Available nationally with the exception of MN and ND.
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Cigna Support is available 24/7/365<br><br>
Phone Number:
See More Detail
Who We Are:
Cigna Healthcare is the health benefits provider that advocates for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.
Carrier Name:
Cigna
Areas We Serve:
Available nationally with the exception of MN and ND.
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Cigna Support is available 24/7/365
Phone Number:
See More Detail
Who We Are:
Cigna Healthcare is the health benefits provider that advocates for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.
Carrier Name:
Dean/Prevea360
Areas We Serve:
South Central and Northeastern Wisconsin
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Mon - Thurs: 7:30 a.m. - 5:00 p.m. CST<br> Friday: 8:00 a.m. - 4:30 p.m. CST
Phone Number:
See More Detail
Who We Are:
With access to more than 4,000 practitioners and close to 200 primary care sites and 28 hospitals, Dean Health Plan connects a strong network of health care providers, innovative hospitals, and comprehensive insurance coverage into one integrated health care system working for you.
Carrier Name:
Delta Dental (Bronze, Silver, and Gold)
Areas We Serve:
Generally offered in all states, but availability in some states may be limited.
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Mon - Fri: 8:00 a.m. - 8:00 p.m. EST
Phone Number:
Pre-enrollment Phone Number:
See More Detail
Who We Are:
Delta Dental protects more smiles than anyone. As the nation’s leading dental insurance provider, we make it easy to keep your smile healthy with specialized expertise and the largest network of dentists.
Carrier Name:
EyeMed
Areas We Serve:
Available nationally
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday - Friday: 7:30 a.m. - 11:00 p.m. EST<br>Saturday: 8:00 a.m. - 11:00 p.m. EST<br>Sunday: 11:00 a.m. - 8:00 p.m. EST
Phone Number:
See More Detail
Who We Are:
Driven to become the nation’s first choice for vision benefits, EyeMed seeks to give you choice and to make using your benefits easy. We’re focused on developing innovative benefit solutions and the networks you want. Visit eyemed.com.
Carrier Name:
Geisinger Health Plan
Areas We Serve:
Generally available in PA
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday - Friday: 7:00 a.m. - 7:00 p.m. EST<br>Saturday: 8:00 a.m. - 2:00 p.m EST
Phone Number:
See More Detail
Who We Are:
Choosing a good health insurance plan is more important than ever. With Geisinger Health Plan, we cover the services you need and help you stay healthy by better managing your healthcare needs.
Carrier Name:
Health Net
Areas We Serve:
Available in CA
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday - Friday: 8:00 a.m. - 6:00 p.m. PST
Phone Number:
See More Detail
Who We Are:
At Health Net, we focus on whole-person health care. If you want a low-cost, high-value health plan for yourself and your family, Health Net is the right choice.
Carrier Name:
Highmark BlueCross BlueShield WNY
Areas We Serve:
Available nationally
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday - Friday: 8:00 a.m. - 7:00 p.m. EST
Phone Number:
See More Detail
Who We Are:
BlueCross BlueShield of Western New York is the leading consumer health care brand in the country — trusted for over 80 years, opening doors in all 50 states, and accepted by over 90% of doctors, hospitals, and specialists.
Carrier Name:
Kaiser Permanente
Areas We Serve:
Generally available in WA
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday - Friday: 8:00 a.m. - 5:00 p.m. PST
Phone Number:
See More Detail
Who We Are:
Experience the Kaiser Permanente difference. At Kaiser Permanente, care and coverage come together — so you get everything you need to stay on top of your health in one easy-to-use package.
Carrier Name:
Kaiser Permanente
Areas We Serve:
Generally available in CA, CO, DC, GA, MD, VA, OR, and southwest WA
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
CA: 24/7 except major holidays<br>CO: Mon - Fri: 8:00 a.m. - 6:00 p.m. MST<br>GA: Mon - Fri: 7:00 a.m. - 7:00 p.m. EST<br>DC, MD, VA: Mon - Fri: 7:30 a.m. - 9:00 p.m. EST<br>OR and WA (Vancouver/Longview area): Mon - Fri: 8:00 a.m. - 6:00 p.m. PST<br>
Pre-enrollment Phone Number:
See More Detail
Who We Are:
Experience the Kaiser Permanente difference. At Kaiser Permanente, care and coverage come together — so you get everything you need to stay on top of your health in one easy-to-use package.
Carrier Name:
Medical Mutual
Areas We Serve:
Generally available in OH
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday- Thursday: 7:30 a.m. - 7:30 p.m. EST <br>Friday: 7:30 a.m. - 6:00 p.m. EST<br> Saturday: 9:00 a.m. - 1:00 p.m. EST
Phone Number:
Pre-enrollment Phone Number:
See More Detail
Who We Are:
We care about the health and well-being of Ohioans. That’s why we offer high-quality health insurance plans with access to the doctors and hospitals you know and trust. We also offer prescription drug coverage, personalized wellness programs and more.
Carrier Name:
MetLife
Areas We Serve:
Generally offered in all states, but availability in some states may be limited.
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday-Saturday 9:00am-8:00pm EST
Phone Number:
See More Detail
Who We Are:
MetLife is among the largest global providers of insurance, annuities, and employee benefit programs, with 90 million customers in over 60 countries. We are also the largest commercial dental insurance carrier in the U.S. and offer both dental and vision benefits on the Aon Active Health Exchange.
Carrier Name:
MetLife
Areas We Serve:
Generally offered in all states, but availability in some states may be limited.
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday - Friday: 8:00 a.m. - 11:00 p.m. EST
Phone Number:
See More Detail
Who We Are:
MetLife is among the largest global providers of insurance, annuities, and employee benefit programs, with 90 million customers in over 60 countries. We are also the largest commercial dental insurance carrier in the U.S. and offer both dental and vision benefits on the Aon Active Health Exchange.
Carrier Name:
Priority Health
Areas We Serve:
Available in the lower peninsula of MI
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday -Thursday 7:30 a.m. -7:00 p.m. EST<br>Friday 9:00 a.m. - 5:00 p.m. EST<br>Saturday 8:30 a.m. - noon EST<br>
Phone Number:
See More Detail
Who We Are:
Looking for a health plan that fits with your lifestyle? We work hard to create health insurance plans that work for you, your family, your health status and your budget. From cost cutting tools to nationally-recognized customer service, Priority Health delivers a better experience.
Carrier Name:
UnitedHealthcare
Areas We Serve:
Generally offered in all states, but availability in some states may be limited.
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday - Friday: 8:00 a.m. - 8:00 p.m. local time zone
Phone Number:
See More Detail
Who We Are:
UnitedHealthcare provides health plans and services to help our members live healthier lives. We are dedicated to simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers.
Carrier Name:
UnitedHealthcare
Areas We Serve:
Generally offered in all states, but availability in some states may be limited.
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday - Friday: 8:00 a.m. - 8:00 p.m. local time zone
Phone Number:
See More Detail
Who We Are:
UnitedHealthcare provides health plans and services to help our members live healthier lives. We are dedicated to simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers.
Carrier Name:
UnitedHealthcare
Areas We Serve:
Available nationally
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday - Friday: 8:00 a.m. - 8:00 p.m. local time zone
Phone Number:
See More Detail
Who We Are:
UnitedHealthcare provides health plans and services to help our members live healthier lives. We are dedicated to simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers.
Carrier Name:
UPMC Health Plan
Areas We Serve:
Generally available in PA
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday-Friday: 7:00 a.m. - 7:00 p.m. EST Saturday: 8:00 a.m. - 3:00 p.m. EST
Phone Number:
See More Detail
Who We Are:
High-quality care you and your family deserve: Choose UPMC Health Plan.
Carrier Name:
VSP Vision Care
Areas We Serve:
Generally offered in all states, but availability in some states may be limited.
Before you’re a member (preview site):
Once you’re a member (website):
Customer Service Hours:
Monday – Saturday: 6AM-5PM PT <br>Sunday: Closed (IVR available 24/7)
Phone Number:
See More Detail
Who We Are:
Your well-being is at the heart of everything we do. VSP® Vision Care gives you access to quality eye care from VSP network doctors with low out-of-pocket costs. Get the most out of your vision plan with more than 115K provider access points including independent doctors, popular retailers, and online.
Get Carrier Ratings
See how others have rated their health carriers on a variety of measures, such as customer service, network of providers, and online experience. These consumer ratings and specific comments are available at benefits.rich.com during enrollment and throughout the year.
Your specific medical options are based on where you live. You’ll be able to see the options available to you when you enroll. If you live outside the service areas of all the insurance carriers, you can choose an out-of-area option at the Silver coverage level. Aetna will be the insurance carrier. (Note: Coverage may be slightly different than the Silver option on this site. Refer to benefits.rich.com for details.).